Role-based learning path

Product Professional

Learn product ownership, integrations, release processes and cross-functional collaboration.

10 hours4 coursesPath certificate
Curriculum

Your path, in order.

Complete the courses in sequence, pass the relevant assessments and build an auditable record of professional learning.

01
FoundationBeginner

Operations Foundations

Understand how modern service organizations connect people, processes, technology, risk, customers, data and suppliers.

3.5 hours12 lessonsCertificate
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02
ProductBeginner

Product Management Foundations

Learn how professional products are planned, specified, prioritized, delivered, released and measured across cross-functional teams.

2.5 hours10 lessonsCertificate
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03
Project ManagementIntermediate

Project Delivery for Operations Teams

Run launches and integrations with stronger stakeholder mapping, dependencies, risk management, testing and launch control.

2.25 hours9 lessonsCertificate
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04
AnalyticsBeginner

Data & KPI Literacy

Learn metric definitions, business context and common interpretation mistakes used across professional operations teams.

1.75 hours8 lessonsCertificate
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