Role-based learning path

Project Manager

Connect project management skills to complex service launches and integrations.

11.75 hours5 coursesPath certificate

Curriculum

Your path, in order.

Complete the courses in sequence, pass the relevant assessments and build an auditable record of professional learning.

FoundationBeginner

Understand how modern service organizations connect people, processes, technology, risk, customers, data and suppliers.

3.5 hours12 lessonsCertificate

ProductBeginner

Learn how professional products are planned, specified, prioritized, delivered, released and measured across cross-functional teams.

2.5 hours10 lessonsCertificate

Project ManagementIntermediate

Run launches and integrations with stronger stakeholder mapping, dependencies, risk management, testing and launch control.

2.25 hours9 lessonsCertificate

Business OperationsIntermediate

Evaluate suppliers, define ownership, manage service expectations, document dependencies and run recurring vendor reviews.

1.5 hours7 lessonsCertificate

Launch OperationsIntermediate

Coordinate product, technology, controls, payments, support and operational readiness before entering a new market or launching a new service.

2 hours8 lessonsCertificate